Privacy Policy
Your privacy matters to us. Learn how we protect and handle your personal information.
Last Updated: January 1, 2025
Introduction
Welcome to Saudi eVisa. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our visa application services.
Information We Collect
We collect personal information that you voluntarily provide to us when you apply for a visa through our website. This information includes:
- Full name, date of birth, and nationality
- Passport information including passport number and expiration date
- Contact information such as email address and phone number
- Payment information for processing visa fees
- Travel itinerary details including intended dates of travel
- Passport photograph and other required documentation
How We Use Your Information
We use the information we collect for the following purposes:
- To process your visa application and submit it to the relevant Saudi Arabian authorities
- To communicate with you regarding your application status
- To process payment transactions securely
- To improve our services and customer experience
- To comply with legal obligations and prevent fraudulent activities
- To send you important updates and notifications about our services
Information Sharing and Disclosure
We may share your information with:
- Saudi Arabian government authorities for visa processing purposes
- Payment processors to facilitate secure transactions
- Service providers who assist us in operating our website and services
- Law enforcement agencies when required by law or to protect our rights
We do not sell or rent your personal information to third parties for marketing purposes.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. All payment transactions are processed through secure payment gateways using encryption technology.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Typically, we retain application data for a period of five years from the date of visa issuance or application rejection.
Your Rights
You have the right to:
- Access and receive a copy of your personal information
- Request correction of inaccurate or incomplete data
- Request deletion of your personal information (subject to legal requirements)
- Object to or restrict the processing of your data
- Withdraw consent where we rely on consent as the legal basis for processing
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: visa@saudiarabevisa.com
Phone: +966 54 404 6380
Address: Prince Sultan Road 12th Floor, Zahran Business Centre, Jeddah Saudi Arabia