Terms & Conditions

Acceptance of Terms

By accessing and using the Saudi eVisa website and services, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services. These terms constitute a legally binding agreement between you and Saudi eVisa.

Service Description

Saudi eVisa provides visa application facilitation services for individuals seeking to obtain a tourist visa to enter Saudi Arabia. We act as an intermediary between applicants and the Saudi Arabian government authorities. Our services include:

• Online application form processing and submission
• Document verification and review
• Application status tracking and updates
• Customer support and assistance throughout the application process

Please note that we are not a government agency and the final decision on visa approval rests solely with the Saudi Arabian government authorities.

Eligibility Requirements

To use our services, you must:

• Be a citizen of one of the eligible countries for Saudi Arabia eVisa
• Be at least 18 years of age or have consent from a legal guardian
• Possess a valid passport with at least 6 months validity from the date of entry
• Provide accurate and truthful information in your application
• Meet all requirements set by the Saudi Arabian government for visa issuance

Application Process and Fees

When you submit a visa application through our platform:

• You authorize us to submit your application to the relevant Saudi government authorities
• The visa fee includes government processing fees and our service charges
• Payment must be made in full before application submission
• Processing times typically range from 24-48 hours but may vary depending on government processing
• We will notify you via email about your application status and any additional requirements

User Responsibilities

As a user of our services, you agree to:

• Provide accurate, complete, and current information in your visa application
• Upload clear and legible copies of all required documents
• Review all information carefully before submission
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized use of your account
• Comply with all applicable laws and regulations
• Not use our services for fraudulent or illegal purposes

Visa Approval and Denial

Important information about visa decisions:

• The Saudi Arabian government has sole authority over visa approval or denial
• We do not guarantee visa approval for any application
• Visa denial decisions are final and made by government authorities
• We are not responsible for visa denials or delays caused by government processing
• Application fees are non-refundable once submitted to government authorities

Intellectual Property Rights

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Saudi eVisa or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without our express written permission.

Limitation of Liability

To the fullest extent permitted by law:

• Saudi eVisa shall not be liable for any indirect, incidental, special, or consequential damages
• We are not responsible for delays or failures in visa processing by government authorities
• Our total liability shall not exceed the amount of fees paid by you for our services
• We do not guarantee uninterrupted or error-free operation of our website
• You use our services at your own risk

Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms. We encourage you to review these terms periodically.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Saudi Arabia. Any disputes arising from these terms or use of our services shall be subject to the exclusive jurisdiction of the courts of Saudi Arabia.

Contact Information

If you have questions about these Terms and Conditions, please contact us at:

• Email: visa@saudiarabevisa.com
• Phone: +966 54 404 6380
• Address: Prince Sultan Road, 12th Floor, Zahran Business Centre, Jeddah, Saudi Arabia