Terms & Conditions

Please read these terms carefully before using our visa application services.

Last Updated: January 1, 2025

Acceptance of Terms

By accessing and using the Saudi eVisa website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you should not use our services. Your continued use of our website and services constitutes your acceptance of these terms and any future modifications.

Service Description

Saudi eVisa provides visa application assistance services for travelers seeking to obtain tourist visas to Saudi Arabia. Our services include:

  • Application form review and submission to Saudi Arabian authorities
  • Document verification and validation assistance
  • Application status tracking and updates
  • Customer support throughout the application process

Please note that we are an independent service provider and not affiliated with the Saudi Arabian government. Final visa approval decisions are made solely by Saudi Arabian immigration authorities.

User Responsibilities

When using our services, you agree to:

  • Provide accurate, complete, and truthful information in your visa application
  • Ensure that all submitted documents are genuine and have not been altered or falsified
  • Verify that you meet the eligibility requirements for a Saudi tourist visa
  • Respond promptly to any requests for additional information or documentation
  • Keep your login credentials secure and not share your account with others
  • Comply with all applicable laws and regulations

Providing false or misleading information may result in visa denial, legal consequences, and suspension from using our services.

Payment Terms

All fees for our services must be paid in full before your application is submitted. Our fees include:

  • Government visa processing fees (paid to Saudi Arabian authorities)
  • Service fees for application processing and support
  • Payment processing fees charged by payment providers

All prices are clearly displayed before checkout. We accept major credit cards, debit cards, and other payment methods as indicated on our website. Payment information is processed securely through encrypted payment gateways. Please refer to our Refund Policy for information about refunds and cancellations.

Limitation of Liability

Saudi eVisa provides visa application assistance services but does not guarantee visa approval. The final decision on all visa applications is made by Saudi Arabian government authorities. We are not liable for:

  • Visa applications that are denied, delayed, or rejected by authorities
  • Changes to travel plans, flights, or accommodations due to visa processing times
  • Losses or damages resulting from inaccurate information provided by the applicant
  • Changes to visa requirements or immigration policies by Saudi authorities
  • Technical issues or service interruptions beyond our reasonable control

Intellectual Property

All content on the Saudi eVisa website, including text, graphics, logos, images, software, and other materials, is owned by or licensed to Saudi eVisa and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any modifications indicates your acceptance of the updated terms. We recommend reviewing these terms periodically to stay informed of any changes.

Governing Law

These Terms and Conditions are governed by and construed in accordance with applicable international laws and the laws of the jurisdiction in which Saudi eVisa operates. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.

Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Email: visa@saudiarabevisa.com

Phone: +966 54 404 6380

Address: Prince Sultan Road 12th Floor, Zahran Business Centre, Jeddah Saudi Arabia

Business Hours: Monday to Friday, 9:00 AM - 6:00 PM (GMT+3)